Privacy policy

At eThobe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Account login details

  • Custom sizing and measurement information

  • Order history and preferences

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website URLs

  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding orders and shipping updates

  • Personalize your shopping experience

  • Improve our website, products, and services

  • Send promotional emails and marketing communications (where permitted)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

Payment Information

For your security, payment information is processed through trusted third-party payment providers.

eThobe does not store complete credit card or payment card details on its servers.

All payment transactions are encrypted using industry-standard security measures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

  • Support marketing and advertising efforts

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments

  • Deliver orders through shipping providers

  • Provide customer support services

  • Operate our website and business

  • Comply with legal requirements

These service providers are only permitted to use your information for authorized business purposes.

International Data Transfers

As we serve customers worldwide, your information may be processed or stored in countries outside your country of residence.

By using our services, you consent to such transfers where permitted by applicable laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be 100% secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing of your information

  • Object to certain uses of your data

  • Withdraw marketing consent at any time

To exercise any of these rights, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive updates regarding:

  • New product launches

  • Promotions and discounts

  • Special offers

  • Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page along with the revised effective date.

We encourage customers to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:

eThobe Customer Support

Email: support@ethobe.com

We value your trust and are committed to protecting your privacy while providing a secure and enjoyable shopping experience.